FAQs

Shipping Information

What Shipping Methods Are Available?

We ship via USPS to keep rates as low as possible and for quick delivery!

Do You Ship Internationally?

We aren't currently shipping Love Wellness products outside of the United States. Subscribe to our mailing list for updates!

How Long Will It Take To Get My Package?

Ideally, just a few days! If you place your order by 1pm EST it will ship out the same day from our warehouse just outside of Manhattan.

How do I buy something?

Choose your product(s), click add to cart, and then dive into the checkout process. If you have a question shoot a note to our team at contact@lovewellness.co.

What Payment Methods Are Accepted?

We accept all major credit cards and Apple Pay.

How much is shipping?

Our shipping rates are based on weight and reflect standard rates provided by the USPS.

Returns & Customer Satisfaction

What's the Return Policy?

Due to the nature of our products, only un-opened, un-used products may be returned for a full refund. Products must be in their original packaging. If you've tried a product out and are unhappy with it, please send us an email using the Contact Form within 30 days of your date of purchase. To start a return, email us at contact@lovewellness.co using the word "Return" and your order number in the subject line.

Do I need an account to place an order?

Yes, you will need to create an account to place an order. This allows you to track your purchases and gives us a hand on the back-end if we ever need to look into an issue on your behalf.

How Can I Cancel Or Change My Order?

Email us at contact@lovewellness.co as soon as possible to make a change. Once your order is placed we cannot guarantee we can make any changes as orders are typically filled immediately. We will make best efforts to accommodate your request.

How Do I Track My Order?

Your tracking number will be emailed to you once your order has been shipped. Click and track.

Let's Get Intimate

Do Doctors Support Love Wellness?

Yes! Check out our "Talk with the Doc" series on The Body Blog. Read and learn what the experts have to say about female health, good care practices, and our products.

How Do I Know Your Products Are Safe?

We take the extra steps to ensure safety and quality control by partnering with manufacturers of equal standards. All of our products are manufactured in FDA registered and approved facilities. We follow all rules and regulations put in place for OTC Drugs, Dietary Supplements, and Cosmetics. Plus, we test them on ourselves so we're certain they're of the highest quality.

What Do I Do If I Don't Like a Product?

That's okay! Fill out our Contact Form here and tell us why. We'd love to hear from you, whether the news is good or bad.

How Did You Create Your Formulas?

The foundation of our formulas are based in science with biology in mind. Our expert formulator works tirelessly to make sure we're putting out the best products we possibly can. We use natural ingredients in all of our products, so you can feel good about using them. We test them on ourselves, not animals.

Medical Disclaimer

All of the information provided should not take the place of consulting a physician. This information does not and should not replace treatment from a medical professional. If you need medical advice or assistance, you should consult a physician.